Conversations that
capture themselves.

Front desk and call workflows for clinic admin staff. The agent talks; the kiosk listens, extracts, and routes follow-ups — no notes required.

Patient ↔ Receptionist

Patient Check-in

Receptionist greets the patient. Identity, insurance, and reason for visit are captured live as they speak.

  • •Live extraction during the conversation
  • •Insurance verification fires automatically
  • •Intake task + summary email at end

Agent ↔ Insurance rep

Insurance Verification

Same agent calls the insurance company. Coverage status, copay, and prior-auth requirements captured automatically.

  • •Patient context loaded from latest check-in
  • •Coverage record updated as data lands
  • •Prior-auth follow-ups tracked in PM

Built on ConvoLens · workflow runtime: actflow